Terms of Service
Last updated: 1 July 2026. Governing law: United Arab Emirates.
1. What Nooravi is
Nooravi provides practical special-educational-needs (SEN) support strategies for teachers, SENCOs, teaching assistants, tutors and parents, in the classroom and at home. It offers educational strategies, accommodations, scripts, progress tracking and escalation guidance.
2. Not a clinical, diagnostic or medical service
Nooravi is an educational tool. It does not diagnose, and does not provide medical, psychological, legal, or safeguarding determinations, or recommend medication or restraint. Where you provide a diagnosis or assessment from a qualified professional, Nooravi uses that professional's diagnosis only as context to tailor educational strategies — it never confirms, changes, or issues a diagnosis of its own. Always involve a SENCO, parent/carer, GP or qualified professional for clinical decisions, and seek emergency services in a crisis.
3. Acceptable use
Use Nooravi only for its intended SEN-support purpose. You must not: use it for non-educational or off-topic tasks; attempt to extract, scrape, or resell its content, strategy cards, or prompts; reverse-engineer the service; upload unlawful content; or share access beyond your subscription. We may rate-limit, suspend, or terminate accounts that breach this.
4. Accounts, subscriptions & billing
Some features require a paid subscription. Prices, included allowances (e.g. monthly strategy limits and AI credits), and features are as shown at purchase. Individual plans are personal to the account holder; school licences and their compliance features are for the licensed organisation and must not be reconstructed from individual plans. Subscriptions renew per the plan terms until cancelled.
5. Your data & children's data
Handling of personal data — including any child information you provide — is governed by our Privacy Policy. On the consumer channel (e.g. Telegram) we ask you to keep child profiles pseudonymous. Real names and clinical documents are handled only in the secure, encrypted, access-controlled web application, under a Data Processing Agreement for schools.
6. Intellectual property
Nooravi, its content, strategy cards, prompts, and software are our intellectual property. Reports you generate are for your own educational/professional use with the relevant child; do not redistribute the underlying content commercially.
7. Disclaimers & liability
Nooravi is provided "as is". Strategies are suggestions, not guarantees of outcome. To the maximum extent permitted by UAE law, we are not liable for indirect or consequential loss arising from use of the service. Nothing limits liability that cannot be limited by law.
8. Changes & contact
We may update these terms; material changes will be notified. Questions: hello@getnooravi.com.